It has been announced that nine London Underground ticket offices are set to close this year.
Manor House will close its offices on 23 March, whilst Holloway Road, Old Street, Tufnell Park, Angel, Archway, Arsenal, Caledonian Road and Farringdon tube stations will shut down their ticket offices subsequently, leaving about 800 people redundant.
A senior station supervisor for TFL, who doesn’t want to be named, said that there is a shared feeling that they have been “sold out under the table.”
He also expressed his concerns about the well-being of the commuters. “This closure will cause a lot of problem to customers. They need one-to-one reaction.”
According to him, they are spending a lot of money to get rid of tickets, working on Oyster cards instead; if there are problems with them though, he added, people will need a member of staff. Some will be present to help, but in his opinion the machines are “not done and they are not fit to use.”
Most of the staff at the front line is long-term, and they are being taken away. “My job is at a risk after 25 years, and there will be more than 850 members of the staff going home.”
According to a report by London Assembly Member and transport campaigner Val Shawcross, fares have risen in the capital by 40% since Boris Johnson became Mayor of London.
Here’s what some commuters have to say.